Privacy Policy & SMS Terms

Last updated: October 26, 2026

Privacy Policy

Purpose: This policy explains how OptimisPT collects, uses, protects, and handles Personally Identifiable Information (PII). PII refers to information that can identify, contact, or locate an individual.(OptimisPT)

What personal information do we collect?

When using the site—such as registering, subscribing to a newsletter, using live chat, or submitting forms—you may be asked for your name, email address, phone number, or other details to enhance your experience.(OptimisPT)

When do we collect information?

Your information is collected when you register on the site, subscribe to a newsletter, use live chat, fill out forms, or provide feedback on services.(OptimisPT)

How do we use your information?

Collected information may be used to:

  • Personalize your experience and deliver content/product offerings tailored to your interests
  • Improve the website to better serve you
  • Respond effectively to customer service requests
  • Administer contests, promotions, or surveys
  • Process transactions swiftly
  • Request ratings and reviews of services or products
  • Follow up after correspondence via live chat, email, or phone(OptimisPT)
  • These uses do not apply to text messaging. See SMS Text Messaging Terms & Privacy.

How do we protect your information?

  • We do not perform vulnerability scanning or PCI-level scanning
  • We provide only information and content—credit card numbers are never requested(OptimisPT)
  • Regular malware scanning is employed
  • Personal data is secured behind protected networks, accessible only by authorized personnel under confidentiality constraints
  • Sensitive information is encrypted via SSL
  • Transactions are processed through a gateway and not stored on our servers(OptimisPT)

Do we use cookies?

Yes. Cookies are used to recognize your browser, remember your preferences (like shopping cart items), and help provide relevant services. They also assist in compiling aggregate data about site traffic and interactions.(OptimisPT)

You can:

  • Set your browser to warn you when a cookie is sent or disable cookies entirely through browser settings
  • Note: Some site features may not function properly if cookies are disabled(OptimisPT)

Third-party disclosure

We do not sell, trade, or otherwise transfer your PII to outside parties.(OptimisPT)

This does not include trusted service providers who help us operate our services, such as delivering text messages, and who agree to keep your information confidential. Mobile information and SMS consent are never shared for marketing purposes.

Third-party links

Our site may include third-party product or service links, which have independent privacy policies. We are not responsible or liable for content or activities on those sites, though feedback is welcomed.(OptimisPT)

 

Use of Google User Data

Our application integrates with Google services to provide functionality related to Google Calendar. When you choose to connect your Google account, our app requests certain permissions (scopes) to access your calendar data.

Information We Access

  • Calendar Metadata: We may access your Google Calendar list and related metadata (e.g., calendar name, timezone, and color) to display and manage calendars in the app.
  • Event Data: We may access your calendar events (including titles, times, attendees, and descriptions) to provide scheduling, availability, and related features.
  • User Profile Information: Basic Google account information (such as your email address) may be accessed to identify your account and associate it with your profile within our app.

How We Use This Information

  • To display telehealth appointments on your calendar including Google meeting links.
  • To allow you to create, view, and update calendar events.

How We Do Not Use This Information

  • We do not sell or share your Google data with third parties for advertising purposes.
  • We do not use your Google data for purposes unrelated to providing the core functionality of the app.

Data Storage and Retention

  • Calendar and event data may be temporarily cached to improve performance and provide real-time functionality.
  • We do not permanently store your Google Calendar event content unless explicitly required for a feature you enable.
  • You may revoke our access to your Google account at any time from the menu option below your name.

Compliance

Our use of Google user data adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Google Advertising

We use Google AdSense. Google, as a third-party vendor, uses cookies (like DART) to serve ads based on your past visits. You may opt out via Google Ad Settings, the Network Advertising Initiative Opt-Out page, or the Google Analytics Opt-Out browser add-on.(OptimisPT)

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires commercial websites collecting PII from California consumers to publicly post a privacy policy. We comply by:

  • Allowing anonymous browsing
  • Placing a link to the privacy policy on our home page or a prominent page
  • Clearly labeling the policy link with the word “Privacy”
  • Notifying users of policy changes on this page
  • Allowing you to change personal information via account login(OptimisPT)

Do Not Track (DNT)

We honor Do Not Track signals; no cookies or advertising will be planted if a DNT browser mechanism is active. Third-party behavioral tracking is not allowed.(OptimisPT)

COPPA (Children’s Online Privacy Protection Act)

We do not specifically market to children under 13 years old.(OptimisPT)

Fair Information Practices — Data Breach Response

In the event of a data breach:

  • We will notify you via email within 7 business days
  • We will notify users via in-site notification within 1 business day(OptimisPT)

We also respect the Individual Redress Principle, meaning individuals maintain enforceable rights and recourse in the case of data misuse.(OptimisPT)

 

SMS Text Messaging Terms & Privacy

 

Program name: OptimisPT Appointment Reminders 

Program description: OptimisPT, operated by Optimis Corporation, offers an appointment reminder text messaging program for patients of physical therapy clinics that use the OptimisPT platform. If you opt in, we will send text message reminders about your upcoming appointments [on behalf of your clinic]. These messages are informational and are not marketing or promotional messages. 

Example:

 

How you opt in: You opt in by checking the SMS consent box during patient registration at your clinic and providing your mobile number. Consent is optional and is not a condition of registration, treatment, or purchase of any goods or services. 

Message frequency: Message frequency varies based on your scheduled appointments. [Optionally add a maximum, e.g. up to X messages per appointment.] 

Costs: Message and data rates may apply, depending on your mobile carrier and plan. 

How to opt out: Reply STOP to any message at any time. You will receive one confirmation message and no further messages unless you opt in again. You can resubscribe by replying START or by re-enabling text reminders at your clinic. 

Help: Reply HELP to any message, or contact us at support@optimispt.com or 310-870-7100.

Carriers: Participating carriers are not liable for delayed or undelivered messages. 

What we collect and how we use it: When you opt in, we collect your mobile phone number and a record of your consent (date, time, and method). We use your mobile number only to send the appointment reminders you agreed to receive, to respond to your HELP and STOP requests, and to keep a record of your consent. We do not use it to send marketing or promotional messages. We do not include sensitive health details in text messages. 

How we share it: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share your mobile number only with the service providers that deliver our messages (such as our messaging platform and mobile carriers), solely to deliver messages on our behalf.

Questions: Contact Optimis Corporation at support@optimispt.com or 310-870-7100, 30428 Haun Road, Suite #810, Menifee, CA 92584.